CONCURRENT SESSION 3A
Thursday 7 September 2017
Time: 1.30pm - 3.00pm
Modern Device Management
The days of simply maintaining the status quo in ICT are gone. Since beginning our research into the use of iPads in teaching and learning we’ve embraced the rapid pace of change in technology and the management systems which facilitate this. With our vision to deliver an ICT environment that meets the needs of the Polytechnic today and provides for ways we want to work in the future we’ve had to challenge the mindset that being an early adopter of new technology is “too risky”. In just a few years we’ve gone from tried and tested manual processes to an agile automated environment making use of the latest device management technology.
I’ll share how we’ve supported improved outcomes and provided a better user experience for our staff and students, while refining our deployment systems and reducing the support overhead of maintaining devices and software across multiple platforms.
As a member of NorthTec’s Desktop Support team Carroll has helped transition NorthTec from a traditional desktop education environment to a more dynamic environment that meets the needs of today’s students. Over the past 5 years she’s implemented systems to aid with deployment of Windows, Apple and Android devices and thrives on the fast pace of change within the world of Mobile Device Management.