Business Value Consultant, Inspire Program, ServiceNow
Thursday 4 October 2018
11.30am - 12.00pm
Concurrent Session 2C
Generating Value For Students In The Digital Era
In an increasingly competitive tertiary, corporate and post-graduate education sector, education institutions are striving to meet the growing demands of students. Providing a cohesive learning experience across the student’s journey from prospective candidate through to alumni is a challenge for institutions, where existing systems provide a disjointed experience, impacting on the student and staff experience. This presentation will provide insight on the education sector and the value of investing in initiatives which improve the student and staff experience by removing the administrative burden that diverts the focus on student outcomes.
Lincoln is a Business Value Executive Consultant within the Inspire Program at leading enterprise software company, ServiceNow. With over 20 years of global experience in the IT sector: from outsourcing, through to leading large-scale IT transformations within the Enterprise sector, he has a diverse background in business and services strategy. He works with clients to develop compelling strategies to address complex challenges facing organisations. Lincoln holds a Masters in Business Administration from the University of South Australia, Award for Marketing (UniSA), and a Bachelor of Social Science and Policy (Economics) from the University of NSW.