Thusday 4 October 2018
Concurrent Session 4A
IT Operations 101 – Driving Efficiencies – Eliminating Commodity
Operations 101 is the AUT ICT Operations story, told over an 8 year period of how we have led the transformation into the way we operate and deliver core platform and infrastructure services to AUT. In times of tight budgets we have been forced to evaluated everything we do and move from working harder, to working smarter. Streamlining processes; Identifying and driving out commodity activities; working with vendors to bundle or outsource non value-add services to free up ICT staff to deliver real value to the University as opposed to the traditional, legacy focus on commodity. This is the story of two experienced ICT professionals; leading the charge; bringing a commercial focus to a University environment and some of the challenges along the way.
As a take away, we provide a “no nonsense / common sense approach” to delivering an operational transformation with real examples and tips that any IT organisation can embrace and implement. It is not rocket science – just common sense
Roy Cullum – Director ICT Operations. Roy is responsible for Core Platforms; Client and student services for AUT university. Roy has over 46 years in the ICT industry across a range of industry verticals; mosty large NZ corporate organisations such as ANZ National Bank; Carter Holt Harvey; Telecom NZ etc. He has managed large teams of IT operational staff. Experienced in the challenge of running mission critical 24/7/365 IT operational functions where budgets are constrained and creating “common sense” modes of operation that are required to sustain futures
Brett P McCready is the Core Platforms Manager at AUT University. He currently leads the Platforms and Networks Teams primarily responsible for Design, Build, Deployment and BAU support. His portfolio consists of Cloud Services, Virtualisation, High Performance Compute, Storage, Backup, Archive, Data Warehouse and Network Services. With over 20 years of experience spanning across Large Enterprise, from Commercials, Multi-National Vendors, Retail Banking, Energy and Telecommunications his focus is on delivering value to customers through driving core efficiencies and innovation.